Solutions Consultant







Responsibilities:
Apply a consultative approach to comprehend the business context existing IT infrastructure and current business/IT priorities of the customer.
Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack devising solutions using product capabilities and thirdparty components.
Interface with diverse audiences encompassing business users developers architects IT operations professionals and senior stakeholders elucidating the value proposition of Zoho Products.
Take charge of technical activities including requirement analysis feasibility assessment validation and product demonstrations.
Lead Proof of Concepts (POCs) and technical bootcamps whether conducted onsite or remotely.
Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
Serve as the Single Point of Contact (SPOC) for the customer coordinating with various internal teams such as Presales Compliance Product Management Engineering and Support as required.
Requirements
Possess 5 years of experience as a Solutions or Presales Consultant or within an IT consulting environment focusing on SaaS or software products.
Proficiency in Enterprise SaaS applications including CRM (preferably) ERPs Legacy Systems APIs and Integrations.
Demonstrated experience in handling RFI/RFP processes.
Exhibit strong sales and consulting expertise coupled with exceptional communication and interpersonal skills.
Ability to operate within a Hybrid model and willingness to travel for client meetings.
Ability to build internal relationships and collaborate effectively with internal teams globally as well as nurture external relationships with clients.
Embrace a "Why over How" approach to addressing customer pain points
Benefits
Travel expenses to meet with customers
Macbook and additional screens for your WFH setup
A vibrant international environment
Possess 5+ years of experience as a Solutions or Pre-sales Consultant, or within an IT consulting environment focusing on SaaS or software products. Proficiency in Enterprise SaaS applications, including CRM (preferably), ERPs, Legacy Systems, APIs, and Integrations. Demonstrated experience in handling RFI/RFP processes. Exhibit strong sales and consulting expertise, coupled with exceptional communication and interpersonal skills. Ability to operate within a Hybrid model and willingness to travel for client meetings. Ability to build internal relationships and collaborate effectively with internal teams globally, as well as nurture external relationships with clients. Embrace a "Why over How" approach to addressing customer pain points