Hospitality- Restaurant- Hotel- Specialist for monthly events in London







We are looking for a person with experience in the upscale hotel or restaurant industry to support our clients in organizing and executing monthly meetups (small networking meetings in a nice atmosphere) in London Participants are high profile procurement executives of well known corporates
You should be available once a month Wednesdays or Thursdays between and and allow a total of approx hours for preparation and followup
Depending on your experience your salary will be between and per hour You need to be able to write invoices
About SAWOO
SAWOO is a young person company based in Munich that usually works remotely We build communities for management consultancies around their target customers
Our clients are (among others)
BearingPoint Alvarez Marsal HZ diconium strategy Speedinvest
Your task
You will support our clients usually partners and managing directors of management consultancies by preparing and following up on their monthly Meetup as well as supporting the actual implementation on site
You should be able to attend every Meetup The dates are set months in advance For the time being the Meetups will take place once a month probably always on Wednesdays or Thursdays in a week cycle between and approx Your total time investment per Meetup is approx hours including preparation and followup work
Specific tasks are eg
Preparation
- Organization and communication with the venue
- Preparation of participant name badges and questionnaires
- Memorizing guests names so that you can greet them personally on arrival
- Preparation of the venue (setting up tables etc)
During the Meetup
- Supporting the SAWOO customer in all matters
- Welcoming the guests
- Ensure that the service staff of the venue provides the guests with sufficient food and drinks
- Ensuring that guests complete an exit questionnaire before leaving the Meetup
- Taking photos and videos of the event for social media
Follow up
- Noting down guests preferences (in terms of food/drinks hobbies etc)
- Upload and evaluate the questionnaires
- Update the CRM system with guests names contact details and preferences
Your ultimate goal Above beyond guest/customer experience
- We offer firstclass customer service like in a star hotel
- We exceed the expectations of our customers and their community members
- Details matter we also focus on the little things because in the end they are crucial
- You ensure constant communication with all relevant stakeholders to fulfill any requests and thus ensure an unforgettable stay in our premium meetups
Here you can find some impressions of our Meetups in Munich
Qualifications
- You have at least years of experience in the upscale hotel industry (preferably reception or service) or gastronomy and therefore know what makes excellent service
- You deal confidently and professionally with international guests and company executives
- You are a native English speaker
- You are proficient in working with IT
- You are proactive reliable and take great care
- You are open to feedback and new ideas
- Great Insights Experience firsthand how a fastgrowing internationally oriented company works
- Take responsibility Show us your skills and we will reward you with more responsibility
- Get to know high profile executives who join our meetups