Transaction Manager







Skills
Editorial • Account Development • Cardiac Surgery • HR Compliance • Associate Chartered Certified Accountants (ACCA)
The Role
Editorial • Account Development • Cardiac Surgery • HR Compliance • Associate Chartered Certified Accountants (ACCA)
Job Title: Transaction Manager Prestigious Car Brand
Location: Croydon CR5 3EA
Salary: Basic salary up to 35000(depending upon experience) OTE 66000
Full Time and Permanent MonFri 8.30am 6.00pm (1 day off in the week) Weekend Rota
Our client is an automotive retailer representing prestigious car Brands they have a total of 30 businesses providing sales service and accident repair services across Sussex Surrey Kent and Hampshire.
Established since 1931 they are a successful and progressive third generation family owned business. They are now actively looking to recruit for a Transaction Manager for their premium and luxury car dealership in Croydon.
The role of the Transaction Manager is to:
- To control and generate maximum profit retention for the Sales Department
- Achieve vehicle sales finance sales accessory sales volumes and profit objectives.
- Manage all vehicle sales processes within the business.
- Maximise business opportunities for finance and insurance products
- Adhere to the FCA guidelines at all times in regards to portraying financial information and regulated activities.
- Have the ability to work well under pressure being reliable and organised; managing conflicting demands and meeting deadlines without compromising the quality of work and customer satisfaction.
KEY RESPONSIBILITIES
- Manage customer follow up systems and procedures to increase customer sales from initial enquiries and existing customers via the Lead Management System
- Generating sales through proactively secondfacing and customer engagement
- Maximise income opportunities by offering funding and insurance products to customers whilst adhering to the FCA guidelines at all times; in regard to portraying financial information and regulated activities
- Actively convey the culture of putting customers first by means of TCF at all times and comply with the principles of the FCA for both the customer and the business.
- Review customer credit applications for complete information and accuracy followup applications with customer and lending institutions
- Proactively identify and pursue relationship opportunities via outbound sales and marketing channels to improve future renewal activities and finance retention business
- Ensure accurate completion of documentation prompt collection of outstanding payments and safe handling of cash and cheque transactions
- Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge
- Assist in ensuring that part exchange vehicles are correctly appraised and managed to generate maximum return
- Aim to achieve 100% customer referral with sales executive interaction
- Communicate promptly with the customer sales manager sales team and work colleagues
- Analyse current procedures and identify opportunities for improvement
- Formulate training plans for sales executives to increase car sales finance insurance and warranty sales
- Consult with customers to establish their needs resolve any complaints professionally and calmly where necessary
- Represent the dealership and build strong relationships with lenders and financial institutions
- Assist the management team in planning forecasting trends and revising plans for the dealership on an ongoing basis
- Ensure the safety and security of people vehicles and property reporting any known faults or hazards
Requirements
Skills & Essential Requirements
- Full UK driving licence.
- Organised.
- Smart appearance.
- Confident.
- Ability to excel in a teambased environment and achieve common goals.
- Experienced Sales Executive or existing Transaction Manager/Business Manager within the Main dealer network.
Benefits
Benefits:
- 25 days holiday bank holidays
- Bonus / Commission
- Pension Scheme
- Free Eye Tests
- Childcare Vouchers
- Referral Scheme
The ideal candidate will: Possess a proven track record of consistently achieving sales targets in car sales or a financial services related environment Be tenacious, enthusiastic and take personal responsibility for team achievement. Be a highly motivated individual with a strong work ethic A team player with a keen interest in people A strong desire to succeed. Take pride in their ability to maximise sales and profit opportunities whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player and target achiever Hold a valid UK driving licence