Business Development Manager

Location: Chester

Department: Business Development / Sales

Reports To: Managing Director

Position Type: FullTime / Permanent

Job Summary:

The Business Development Manager for a Facilities Management company is responsible for driving growth by identifying new business opportunities building relationships with potential clients and expanding the company s market presence. This role involves developing and executing strategies to secure new contracts managing client relationships and working closely with internal teams to ensure the delivery of highquality services that meet client expectations. The ideal candidate will have a deep understanding of the facilities management industry strong sales acumen and the ability to develop and implement effective business strategies.

Key Responsibilities:

• Sales and Business Development:
  

  • Identify and pursue new business opportunities in the facilities management sector including commercial industrial and residential markets.
    
  • Develop and implement strategic sales plans to achieve growth targets and increase market share.
    
  • Conduct market research to identify trends customer needs and competitive landscape using this information to inform business development strategies.
    
  • Prepare and deliver compelling presentations proposals and tenders to prospective clients.
    

• Client Relationship Management:
  

  • Build and maintain strong relationships with existing clients ensuring high levels of satisfaction and exploring opportunities for additional services.
    
  • Act as the primary point of contact for key clients managing expectations and ensuring the delivery of promised services.
    
  • Negotiate contracts and terms of agreements ensuring both client satisfaction and company profitability.
    
  • Handle client inquiries and resolve issues in a timely and professional manner.
    

• Strategy and Planning:
  

  • Work closely with senior management to develop and execute the company s business development strategy.
    
  • Collaborate with marketing teams to develop targeted campaigns and promotional materials that support business development efforts.
    
  • Monitor and analyze sales performance market trends and customer feedback to refine strategies and improve outcomes.
    
  • Prepare regular reports on sales activities pipeline status and business development progress for senior management.
    

• Partnerships and Networking:
  

  • Establish and maintain relationships with industry stakeholders including potential partners vendors and industry associations.
    
  • Attend industry events trade shows and conferences to network and promote the company s services.
    
  • Identify and evaluate potential partnerships or collaborations that can enhance service offerings and expand market reach.
    

• Team Collaboration:
  

  • Work closely with operations finance and other internal teams to ensure alignment between business development efforts and service delivery capabilities.
    
  • Provide feedback from clients to internal teams to support continuous improvement in service quality and customer satisfaction.
    
  • Assist in the onboarding of new clients ensuring a smooth transition from sales to service delivery.
    

Qualifications:

• Education:
  

  • Bachelor s degree in Business Administration Marketing or a related field. A Master s degree or relevant industry certifications (e.g. Certified Facility Manager) are a plus.
    

• Experience:
  

  • Minimum of 5 years of experience in business development sales or a related role within the facilities management or related industry.
    
  • Proven track record of securing new business and achieving sales targets in a competitive market.
    
  • Experience in negotiating contracts and managing client relationships.
    

Requirements

• Skills:
  

  • Strong understanding of the facilities management industry including services such as cleaning maintenance security and building management.
    
  • Excellent sales and negotiation skills with a demonstrated ability to close deals.
    
  • Strong strategic thinking and planning abilities.
    
  • Excellent communication and presentation skills with the ability to engage and influence senior decisionmakers.
    
  • Strong organizational and time management skills.
    
  • Proficiency in CRM software and Microsoft Office Suite.
    
• 
  

• Certifications:
  

  • Relevant certifications in sales business development or facilities management are advantageous.
    

Work Environment:

• Officebased with frequent travel to meet clients attend industry events and visit prospective sites.
  
• Flexibility to work outside standard office hours may be required depending on client needs and business development activities.
  

Benefits

Salary:

• dependent on experience