Client Relationship Assistant Maternity Cover

Mar 14, 2025
Birmingham
Full Time
Number Fifteen Recruitment
Not Disclosed
Skills
Business Development • Customer Care • Journal Entries • PowerPoints • Account Management • Communication • Client Management • General Ledger Accounts • Salesforce • Project Management • Client Service • Payroll • Client Relationship • Client Management • Data Analysis
The Role
Business Development • Customer Care • Journal Entries • PowerPoints • Account Management • Communication • Client Management • General Ledger Accounts • Salesforce • Project Management • Client Service • Payroll • Client Relationship • Client Management • Data Analysis

Primary Responsibilities Include:

  • Providing full support to our Conveyancing department to enable them to operate efficiently.
  • Preparing correspondence using our case management system.
  • Attending to clients both on the telephone and in person.
  • Administering filing systems which will include daily filing and the opening closing storage and retrieval of client files.
  • Maintaining good relationship with new business introducers.
  • Guiding clients with the initial first steps of their move.
  • Preparing mail and enclosures for dispatch.
  • Arranging the scanning and photocopying of paperwork.
  • Carrying out other duties and responsibilities as required.


Requirements

About the Person:

To be a successful candidate for this role you must also have the following attributes skills and experience:

  • Possess a high level of accuracy.
  • Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person.
  • Have the ability to work under pressure.
  • Be a team player with excellent communication skills and enthusiasm.
  • Be highly organised methodical and adaptable.
  • A desire to progress within the new business department.
  • Ideally possess a background in Customer Service and an understanding of legal services.


Benefits

About Rewards and Benefits:

In return for your hard work you will receive the below company benefits:

  • Pension Scheme
  • Health cash plan for workplace wellbeing
  • Employee referral bonus
  • Up to 33 days paid leave per year
  • Christmas Shutdown


About the Person: To be a successful candidate for this role you must also have the following attributes, skills and experience: Possess a high level of accuracy. Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person. Have the ability to work under pressure. Be a team player with excellent communication skills and enthusiasm. Be highly organised, methodical and adaptable. A desire to progress within the new business department. Ideally possess a background in Customer Service and an understanding of legal services.