Intern - Service Administration - UK
Apr 29, 2025
Skills
Campaigns • Abinitio • AutoCAD 3D • Hardware & Networking • Customer Support • Arabic
The Role
Campaigns • Abinitio • AutoCAD 3D • Hardware & Networking • Customer Support • Arabic
Your mission
- Respond to customers on the phone, redirect calls and provide guidance for the next steps
- Respond or re-assign the tracking tickets in the service platform.
- Formatting commissioning and expertise reports, sending them to customers and archiving them
- Tracking of missing project documentation from the customer side
- Tracking of service partner invoices and related documentation
- Implementing the invoice and rest of the documentation in the payment system
- Coordinate with other service divisions the need of quotation/invoices for customer
- Coordinating and tracking dispatches of material with other service divisions.
Your profile
- Organized person with recision and patience to provide back office and basic administrative support for service tickets, project document and level 0-1 of technical support
- Technical background with desire to continue developing technical ability
- English level C1 and above
Why us?
- Opportunities for career advancement
- Attractive Compensation & Benefits
- Experiences in an International Working Environment
- Specialist pieces of training in electrical engineering and health and safety.
- Opportunities to support overseas projects in the future
