Service Advisor

Sales Experience • Time Management • Order Management System • Customer Service • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service

Sales Experience • Time Management • Order Management System • Customer Service • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service

JOB: CUSTOMER SERVICE ADVISOR - AUTOMOTIVE

LOCATION: HIGH WYCOMBE, HP11

SALARY: 28,000 depending on skills and experience + Bonus OTE 38,000 + Benefits

MON-FRI 08:30-17:30, SAT ROTA 08:30-13:00

BRAND NEW SITE OPENING

Our client is a successful, privately owned business that has grown significantly over the past twenty years to 650 employees across They are almost ready to open the doors to theirBRAND NEW DEALERSHIPin High Wycombe and are looking for a Service Advisor to be part of aBRAND NEW

As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and their To be successful within this role, they requireprevious Automotiveexperience with a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to be the same ever!

As a Service Advisor your key responsibilities will be:-

Arranging and booking customers vehicle servicing appointments via telephone and email

Provide best advice on any report repairs or additional service required, be able to sell with confidence and become their point of contact for the customers vehicle being within their Workshop

Be able to provide updates and advise on repair work being or needing to be carried out

Create customer invoices and run through the work that has been carried out on their Proactively reschedule appointments for the customer for any future vehicle maintenance or

For further information please contact Ellie on

Requirements

If you already come from an Automotive Service Advisory background and can provide tailored customer service and upselling to a wide range of

This is a fantastic time to be part of a new team!

YOU MUST HAVE EXPERIENCE WORKING IN THE AUTOMOTIVE INDUSTRY

Comfortable working to deadlines and managing customer expectations with regular communication and updates

Happy to manage your own workload and customer

Benefits

Access to their in-house training academy for everyone

Access to The National Learning Centre for specific role

Internal career progression opportunities across our various brands and location

High Street discount

Wellbeing portal

Employee assistance programme

Purchase, service, and parts discounts

Employee referral scheme

Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

If you already come from an Automotive Service Advisory background and can provide tailored customer service and upselling to a wide range of This is a fantastic time to be part of a new team! YOU MUST HAVE EXPERIENCE WORKING IN THE AUTOMOTIVE INDUSTRY Comfortable working to deadlines and managing customer expectations with regular communication and updates Happy to manage your own workload and customer