Service Advisor (Car Dealership)







Skills
Sales Experience • Time Management • Order Management System • Customer Service • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service
The Role
Sales Experience • Time Management • Order Management System • Customer Service • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service
JobTitle:ServiceAdvisor(CarDealership)
Location:Aberdeen
Salary:From 25,415+andupto25%bonus+benefits
Department:Aftersales
FullTimeandPermanent Mon-FriwithSaturdaysonarotabasis
Ourclientisanindustryleadingandaward-winningemployerwhoareopeningabrandnew
DealershipinAberdeenandarelookingforaServiceAdvisortojointhematour
temporaryfacilityopeninginAugust2022whilebuildingworkisunderwayattheirnew
permanentsite.
JobPurpose:
Todrivethestandardincustomercareanddeliveracourteousandefficientreception
ensuringahighstandardofcustomersatisfaction.Toensurehighstandardsofquality
workmanshipandbeanadvocateoftheservice ProcessDevelopmentPlan andsupport
continuousprocessimprovement.You lldemonstrateourclientsPurpose,Principles,and
Ambition(PPA)inalldealingswithcolleagues,customerandprospects.
OurclientislookingforanexperiencedServiceAdvisorwhohastheabilitytowork
todeadlinesandhandlesensitiveandconfidentialinformation.Youllhaveexcellent
communicationskillsandexperienceinaselling/customerserviceenvironment.In
additiontoastrongpeoplebackgroundtheyarelookingforapplicantswhocan
demonstratedrive,commitmentandenthusiasmalongwithwillingnesstocontribute
totheteamandmoreimportantlytheircustomers.
KeyResponsibilities:
Drivethestandardincustomercarewiththediversecustomerbase
Managetherelationshipbetweencustomeranddealership.
Managetheserviceprocesseffectively.
Gobeyondprocessindeliveringexceptionalcustomerservice.
Delivereffectivevalue-addedsalessolutionstocustomerstoethicallypromotethe
widerangeofourclientsproductsandservices.
Requirements
Administrativeexperience.
Abletohandlesensitiveandconfidentialinformation.
Excellentcommunicationandcustomerserviceskillswithexperiencehandling
complaints.
Evidenceof customer facingadministrativeexperience.
Experienceinaselling/customerserviceenvironment.
Fulldrivinglicenseheldforaminimumof6monthswithfewerthan9penaltypoints.
Evidenceof RighttoworkintheUK
Benefits
Administrativeexperience.
Abletohandlesensitiveandconfidentialinformation.
Excellentcommunicationandcustomerserviceskillswithexperiencehandling
complaints.
Evidenceofcustomerfacingadministrativeexperience.