CEX Retail Supervisor (Stockton)
Mar 14, 2025
Key Duties and Responsibilities:
Sets an example and encourages staff to meet and exceed company's goals and objective
Exceed your targets and bring fresh ideas to the business
Ensure the store is opened/closed in line with policy
Monitors staff on the tills
Assists store management to achieve store goals and targets
Trains and supports staff, setting goals where appropriate
Maintains a positive team environment to ensure success
Responds to customer issues in a professional manner
Maintains the supervisor email account by actioning all emails on a daily basis
Ensure daily processes listed below are being adhered to:-
Merchandising
Relabelling
Stock Checks
Ecom
Testing
Ensure complies with the store standards:-
Daily/weekly/monthly paperwork
Stock control - proficient in RMA/blocked phone processes
Loss Prevention - Investigate stock issues
Assists in housekeeping standards
Competencies:
Strong communication skills
Reliable
Constructive problem solving abilities
Integrity and strong work ethic
Ability to work in a team environment
Customer service, sales and people oriented
Proactive
Organisational skills
Knowledge, Skills & Qualification
Able to prioritise
Flexible and adaptable to the needs of the organization
Problem solving and decision making aptitude
Able to handle multiple priorities at one time
Salary: 20,905 per year
Additional pay:
- Bonus scheme
Benefits:
- Casual dress
- Company events
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Skills :
