Account Executive- Commercial Insurance

Civil • Advocacy • Banking • Corporate Sales • Backend • Jboss

Civil • Advocacy • Banking • Corporate Sales • Backend • Jboss

pWe are looking for an Acoount executive to work with one of our clients located in the strongUKstrong a company that provides a broad spectrum of both personal and commercial insurance products The purpose of the role is to provide quotations for New Business and Renewals to assist the Branch and be a referral point for the AssistantsThe role requires dealing with clients over the phone and via email to ensure retention and sales targets are maximised through the provision of efficient communication & negotiation skillsYou will need to have good judgement be analytical have great attention to detail be flexibleself motivated driven & deliver excellent customer service whilst always adhering to their individual underwriting authority limits and in accordance with the procedure manualppTASKSpulliAdhere to all company policies and proceduresliliContinuously identify areas for improvement and provide potential solutions to the company and reduce costsliliDeliver excellent customer service whilst meeting customer requirements efficiently &effectively for New BusinessliliUnderstand the processes and procedures required to provide quotations & put forward suitable products to meet the clients demands and needsliliEnsure that all product information provided is clear fair and not misleading allowing the customer to make an informed decisionliliCalculate New Business premiums in accordance with the specific carrier risk appetite and guidelines or liaise with insurers for all nondelegated authority businessliliEnsure that telephone calls are answered & dealt with promptly & efficientlyliliMaintain thorough and accurate records of all customer interactionsliliIdentify complaints and refer to the necessary complaint handlerliliDealing with queries by email telephone and in person ensuring that all SLAs are adhered toliliRequired to be a referral point within the BranchliliEnsure that you remain compliant in everything that you do including but not limited to treating customers fairly contract certainty & vulnerable customersliulpREQUIREMENTSpulliCompetent in windowsbased programmes word excel outlook and internetliliExcellent communication skills written and oralliliAbility to work alone and as part of a teamliliPositive cando attitudeliliStrong team ethicliliManage time effectivelyliliAbility to work under pressureliliGood personal organisation skillsliliGood timekeeping and presentation of self and workliliStrong negotiation and interpersonal skillsliliArticulate & NumerateliliWorks with a high degree of accuracy in all tasksliliHonesty integrity reputation competencecapability & financial soundness as required under the Financial Conduct Authority (FCA) Guernsey Financial Services Commission ExperienceliliMust have years minimum experience working within a broking or under writing environmentliulpBENEFITSpulliPensionliliCommissionliul