Service Advisor - Car Dealership

Mar 15, 2025
London
Full Time
Pybus Recruitment Ltd
Not Disclosed
Skills
Sales Experience • Time Management • Order Management System • Customer Assistance • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service
The Role
Sales Experience • Time Management • Order Management System • Customer Assistance • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service

Job Title: Service Advisor (Car Dealership)

Location: Chiswick W4 5PY


Salary: Up to 32000 (depending on experience) bonus OTE 40000

Department: Aftersales

Full Time and Permanent Monday to Friday with rota for Saturday mornings

Our client is a well established and respected New and Used Car Dealership with 22 dealerships across East Anglia London and the South East.

They are now actively looking for a Service Advisor for their car dealership in Chiswick.

Job Purpose:

To drive the standard in customer care and deliver a courteous and efficient reception ensuring a high standard of customer satisfaction. To ensure high standards of quality workmanship and be an advocate of the service Process Development Plan and support continuous process improvement.

Our client is looking for an experienced Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. Youll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background they are looking for applicants who can demonstrate drive commitment and enthusiasm along with a willingness to contribute to the team and more importantly their customers.

Key Responsibilities:

  • Drive the standard in customer care with the diverse customer base
  • Manage the relationship between customer and dealership.
  • Manage the service process effectively.
  • Go beyond process in delivering exceptional customer service.
  • Deliver effective valueadded sales solutions to customers to ethically promote the wide range of our clients products and services.


Essential Skills & Experience:

  • Administrative experience.
  • Able to handle sensitive and confidential information.
  • Excellent communication and customer service skills with experience handling complaints.
  • Evidence of customer facing administrative experience.
  • Experience in a selling/customer service environment.
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  • Evidence of Right to work in the UK



To apply for this exciting role please submit your full CV in the strictest of confident to Jonathan Sweasey at Pybus Recruitment on email: or call:



Requirements


Essential Skills & Experience:


  • Administrative experience.
  • Able to handle sensitive and confidential information.
  • Excellent communication and customer service skills with experience handling complaints.
  • Evidence of customer facing administrative experience.
  • Experience in a selling/customer service environment.
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  • Evidence of Right to work in the UK


Benefits


In addition to receiving a competitive salary for the right candidate this position will offer:

  • 30 days annual leave (including bank holidays)
  • Bonus payments are based on your performance.
  • Pension Scheme & Life Assurance.
  • Company discount.




The Ideal Candidate: Experience in delivering first-class customer service in a customer-facing environment, ideally within an automotive. Excellent communication skills. Drive to exceed targets. Influencing and negotiation skills, having the ability to identify and close the sale. Full and valid driving license.