Admin DEV

This is a remote position.

We are currently looking for Admin Handlers to work in a resultsorientated and process driven environment as part of a highquality team helping a major financial service provider deliver a past business review project focused on investment product sales. You will be responsible for conducting data gathering activities in line with prescribed processes.

Key Responsibilities

• Conduct Data Enrichment & Validation activity ( DE&V )
  
• Process inbound written correspondence from customers
  
• Process written data gathering requirements
  
• Identify customer complaints
  
• Process customer information change requests (i.e. change of address customer deceased customer goneaway)
  

Supplementary Responsibilities

• Learn and understand the process in depth
  
• Rapidly incorporate ongoing business and process changes into your ways of working
  
• Act upon feedback from quality checking functions learning from any mistakes and rectifying moving forwards
  
• Support other team members with their daily tasks
  

Experience and Skills:

Essential

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Excellent attention to detail and accuracy

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Excellent communication and presentation skills

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Experience navigating multiple systems and identifying relevant information

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Ability to work to demanding deadlines

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Ability to attain and maintain specified quality and production targets

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Ability to work remotely/ independently & as part of a rapidly growing team

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Demonstrate an ability to work with honesty integrity and trustworthiness

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Maintain high standards of professionalism and competence