LCV Supervisor

Restaurant Experience • Customer Service • Hospitality Experience • Management Experience • Mediation Experience • Guest Services • Merchandising • Experience with Children • Leadership Experience • Mentoring • Supervising Experience • Neonatal Ventilator

Restaurant Experience • Customer Service • Hospitality Experience • Management Experience • Mediation Experience • Guest Services • Merchandising • Experience with Children • Leadership Experience • Mentoring • Supervising Experience • Neonatal Ventilator

Our Client is a Commercial Vehicle Main Dealership based in the Leicester area of the Midlands. An excellent opportunity has arisen for an experienced LCV Supervisor who enjoys working in a fastpaced environment to join their team.

Requirements

• Effectively communicate with the Workshop technicians and the service reception to validate the booking information and repair time.
  
• Ensure that customer expectations are always managed by working with each stage of the service process.
  
• Maximise the shifts performance through effective problem solving coaching & development
  
• Manage workshop workinprogress and provide timely updates on progress to service reception or directly to the customer
  
• Work to the highest standards surpassing manufacturer s and VOSA standards
  
• Fast and accurate fault diagnosis using the latest diagnostic equipment
  
• Complete thorough safety checks and preparing vehicles for MOTs
  
• Ensure product knowledge and skills are maintained to company requirements
  
• Attend training courses that are identified and when required
  
• Carry out quality control checks on technician repairs
  
• Ensure housekeeping is kept at the company standard and everyone in workshop is working to H&S standards set out in our statement and risk assessments
  

Benefits

• Company events
  
• Employee Discounts on vehicles
  
• Company pension
  
• Onsite parking
  
• Performance Bonus
  

vehicle repair, vehicle maintenance, vehicle servicing