General Manager







Skills
Restaurant Experience • Hospitality Experience • Interviewing • Management Experience • Profit & Loss • Employment & Labor Law • Sanitation • Leadership Experience • P&L Management • Restaurant Management • Retail Management • Recruiting
The Role
Restaurant Experience • Hospitality Experience • Interviewing • Management Experience • Profit & Loss • Employment & Labor Law • Sanitation • Leadership Experience • P&L Management • Restaurant Management • Retail Management • Recruiting
Job Title - General Manager (Trade Parts - Automotive)
Location - Oxford
Salary Basic 46,000 + 10,000 bonus + Company Car + Benefits
Hours - Mon - Fri (occasional Saturday)
Reporting to the Directors, the General Manager is responsible for leading, managing and motivating a large parts team to achieve the agreed business plan and provide excellent Customer Service. The role also carries the responsibility for strategic planning, processes and all aspects of running a successful department.
Responsibilities include
- Ensure Centre targets set by Head Office are achieved
- Set departmental targets with a can do attitude.
- Ensure the team is motivated, recognised and rewarded.
- Create Development Plans, monitor progress and provide developmental or corrective support where required
- Support and develop colleagues to financial and customer satisfaction targets
- Create and maintain a customer centric culture in the business
- Maintain a high level of customer satisfaction via the team
- Work within the identified sales strategy to increase sales revenues
- With the team to devise and implement sales plans
- Regularly monitor business performance. Identify opportunities for improvement and take action for any deviations
- Analyse internal and external market data to develop an understanding of the potential sales opportunities
- Work to achieve agreed business plan and budget controlling costs within agreed parameters including Gross Margin levels
- Ensure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty)
- Maintain an effective relationship with all stakeholders
- Ensure the overall security of the stock and premises
To apply, submit your CV to [email protected]
Ref:ES/Mar/2909
Requirements
- Have a proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment
- Have a passion for providing a great Customer service experience in the Automotive industry
- Possess the ability to communicate effectively and build strong relationships with key stakeholders
- Be experienced at devising strategies and implementing plans
Benefits
- Industry leading package
- Company Car
- Fuel
- Company mobile phone
- Laptop
- Health care
- Life Cover
Have a proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environment Have a passion for providing a great Customer service experience in the Automotive industry Possess the ability to communicate effectively and build strong relationships with key stakeholders Be experienced at devising strategies and implementing plans