Customer Onboarding Specialist







Skills
Design Engineering • Baan • Customer Service • Fund Management • ABAP • Elevator
The Role
Design Engineering • Baan • Customer Service • Fund Management • ABAP • Elevator
To accelerate our global expansion we are looking for a motivated Customer Onboarding Specialist for 40 hours/week to start immediately or as soon as possible in our office in Bristol
or in Reading, UK.
Tasks
- You support our UK and US sales team in customer projects.
- You hold presentations about the Hornetsecurity Services.
- You ensure a successful onboarding process to our services for our customers.
- You undertake follow ups, nurturing activity to ensure exceptional service throughout.
- You participate in technical aspects of tenders.
- You assist the support staff in dealing with complex issues.
Requirements
- You have an IT education.
- You have professional experience in the field of IT support/ help desk/ onboarding/ presales or consulting of IT solutions, ideally in an IT security or SaaS environment.
- You have excellent communication skills and can present yourself competently and
confidently to customers. - You enjoy convincing customers of Hornetsecurity Services on a technical level in presentations and web meetings.
- You are willing to work flexible hours covering the US time zone (1 pm 10 pm GTM, can be covered working from home) with great planning reliability.
- Experience with Salesforce is beneficial.
- You tackle things proactively, prefer to complete tasks today rather than tomorrow, and enjoy working in an international, fast-paced environment.
Benefits
- Fast growing international company with a promising future and unlimited development opportunities for your career.
- Attractive and performance-related compensation.
- Competitive quarterly commission payments and additional bonuses available.
- Company wellness program.
- 25 days holiday per year + public holidays
- Personal and professional development opportunities.
- Global team building events.
- Modern offices.
- Free Book Policy we will order your reference books.
- Easy access of the office through the M4 motorway and free onsite parking.
- Hybrid work model.
Do you want to help shape the growth and success of the Hornetsecurity Group? Then apply now with
- Your CV as PDF document.
- Your earliest starting date and your salary expectation.