Site Supervisor

Customer Service • Developmental Disabilities Experience • Organizational skills • Communication skills • Computer Skills • Construction Experience • Computer Literacy • Security • Leadership Experience • Property Management • Supervising Experience • Troubleshooting

Customer Service • Developmental Disabilities Experience • Organizational skills • Communication skills • Computer Skills • Construction Experience • Computer Literacy • Security • Leadership Experience • Property Management • Supervising Experience • Troubleshooting

pAs our significant period of growth continues across OCU Group we now have an opportunity for an experienced Site Supervisor to join our Borehamwood and Charlton team toProvide all necessary coordination of personnel contractors and site management customer liaison supervision and technical support in the delivery of construction work activities for Telecommunications infrastructure across London and the South East you willMaximise the customer experience ensuring client and customer initiatives are always a high priority You will alsoConsistently demonstrate promote and develop high standards of safety behaviour leading by example You will beResponsible for ensuring projects are planned managed and delivered to the highest standards of safety compliance customer excellence and commercial controlppstrongResponsibilitiesstrongbrpul liUndertake site inspection of projects focusing on the safe compliant delivery of all activities in progress and quality of work completed taking the appropriate action where necessary to address weaknesses or failings li liUndertake or assist with incident reporting investigations submission of final reports as well as close out of remedial actionsli liContinually monitor performance and foster a culture of team working and safety creating a culture of zero harm and Injury Free Environmentli liEnsure operatives possess the correct and current qualifications and competencies to allow them to undertake the relevant work activities they are being employed to doli liParticipate in effective and appropriate planning to ensure optimum competent resource is available for the workloadli liDeliver the required targets and key performance indicators of the contractli liEnsure suitable induction is provided to all workers and visitors to siteli liEnsure formal site audits are carried out and recorded in accordance with company requirements li liEnsure that communications are delivered effectively so that operatives understand company personal objectives standards of service and performance Deliver as appropriate toolbox talks safety briefings and team briefs li liAttend and participate in internal management and programming meetingsli liInvestigate and resolve customer enquiries claims and or complaints in an expedient and professional mannerli liLiaison with Reinstatement personnel to ensure the efficient and expedient reinstatement of the public and private areasli liEnsure all required data records forms etc are recorded and submitted accurately and by the appropriate deadlines li liProactively work with customers to ensure an excellent customer service is provided resolving andor escalating enquiries and complaints in line with standards requiredli liDevelop and maintain relationships with relevant local authority representatives and supply chainli liCarry out any other reasonable requests or duties as and when requested for the good of the businessli liCarry out any other duties appropriate for this postli ulpstrongSkills and Experiencestrongpul liPrevious supervisory experience managing teamsli liPrevious utilities construction experience li liAbility to lead on site and drive performanceli liWorking knowledge of relevant legislation codes of practice safety and statutory regulationsli liExperience in delivering works in a safe and compliant mannerli liCompetent to support front line operational staff li liExcellent understanding and commitment delivering on customer satisfactionli liAbility to influence and control cost li liGood verbal and written communication skillsli liExperience of telecoms engineering techniquesli liCurrent UK driving licenseli ulpstrongQualifications required for role (development may be provided to attain where necessary)strongpulliNRSWA Supervisor liulululpstrongDesirable Qualifications required for role strongpul liTemporary Works Appointed Person (Temporary Work Supervisor)li liSMSTS SSSMSTSli ulpstrongCompany InformationstrongppEstablished in OCU Group is one of the fastest growing utility engineering contractors in the UK with a long successful track record in delivering customerfocused civil engineering solutionsppWorking directly with many of the countrys leading bluechip power water telecoms and rail clients we are looking for the very best talent to join our growing teamppWe pride ourselves on empowering our employees and offering opportunities for them to take control of their own personal development and career progression in a supportive environmentppWe believe that being successful is a choiceppWe choose to be successfulppWe are OCU One Company UnitedppstrongWe celebrate difference and appreciate diverse backgrounds We encourage everyone who join us to be themselves at work and create inclusive teams in our workplacestrongbrp