EMEA Head of Applications







Skills
Marketing & Promotions • Attorney At Law • Jni • Airlines • Art
The Role
Marketing & Promotions • Attorney At Law • Jni • Airlines • Art
EMEA Head of Applications
This role will cover the core components of:
- Application Portfolio Management
- Release Management
- Business Relationship Management
The right candidate will need to have a strong grasp of ITIL, specifically Transition / Release / Change, and be an exceptional communicator at all levels, with a history of leading business change initiatives. Experience of Salesforce would also be highly desirable as they lean heavily on this for marketing and sales activity.
Experience and Skills:
- Core experience of leading on an IT Applications strategy and roadmap build plus roll-out
- Core experience of Application Rationalisation and Application Portfolio Management
- Experience of EMEA regional work and cultural impact multi-site and multi-lingual environments
- Experience of managing multiple teams 3rdline support / testers / QA
- Experience working with the Executive on future IT direction from an Apps Support perspective
- Desirable to have an understanding of the Gartner TIME model
- ITIL experience is desirable specifically Service Design area
- Other key areas of technology: Microsoft, Cloud Tech, Salesforce, ServiceNow