Service Advisor

Mar 15, 2025
Newcastle upon Tyne
Full Time
Purely Automotive Recruitment Ltd
Not Disclosed
1-3 years
Skills
Sales Experience • Time Management • Order Management System • Customer Service • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service
The Role
Sales Experience • Time Management • Order Management System • Customer Service • Dealership Experience • GM Vehicles • Retail Sales • Tire Service • Automotive Repair • OSHA • Service Writing • Automotive Service

Purely Automotive Recruitment proudly offers a fabulous opportunity for a Service Advisor to join our client and their teams based in Newcastle Upon Tyne. Our client is a family-owned company and is one of the most successful automotive retailers in the country selling some of the most iconic and exciting brands in the world and are looking to grow their service operations.



Requirements

We are currently looking to recruit a Service Advisor with the ability to work as part of a team in a busy, pressurised environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role.


As a Service Advisor your duties will include:


Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department.

Advising on technical queries/issues.

Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle.

Sell customer repairs/parts etc. and finalising the invoice on completion.


An ideal Service Advisor will hold the following skills and experiences:

Motivated, with a proactive approach to customer service.

Enjoy the challenge of influencing the success of the Service department.

Customer relations experience.

Excellent interpersonal, organisation skills and be well presented.

Must be IT literate, and a working knowledge of Kerridge would be advantageous.

Previous experience working as a Service Advisor is essential


If you have the experience, drive and ability to take over this critical position then they want to hear from you.



Benefits

We offer a competitive basic salary of 23,200 with a on Target Earning of up to 30,000 (depending on qualifications and experience)


To apply for this position, please follow the link on this page or contact Purely Automotive Recruitment for a confidential discussion today.


Purely Automotive Recruitment Ltd is a dedicated automotive industry talent resourcing service provider operating across the UK and Ireland.



We are currently looking to recruit a Service Advisor with the ability to work as part of a team in a busy, pressurised environment. Customer focus, relationship maintenance and communication skills are of paramount importance in this role. As a Service Advisor your duties will include: Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department. Advising on technical queries/issues. Booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle. Sell customer repairs/parts etc. and finalising the invoice on completion. An ideal Service Advisor will hold the following skills and experiences: Motivated, with a proactive approach to customer service. Enjoy the challenge of influencing the success of the Service department. Customer relations experience. Excellent interpersonal, organisation skills and be well presented. Must be IT literate, and a working knowledge of Kerridge would be advantageous. Previous experience working as a Service Advisor is essential If you have the experience, drive and ability to take over this critical position then they want to hear from you.