Corporate Account Manager - Employee Benefits / Automotive







Skills
Vendor Management • Fmla • HIPAA • Analysis Skills • Benefits Administration • HRIS • Filing • Payroll • Employment & Labor Law • ADP • Human Resources • Workday
The Role
Vendor Management • Fmla • HIPAA • Analysis Skills • Benefits Administration • HRIS • Filing • Payroll • Employment & Labor Law • ADP • Human Resources • Workday
Our client are a carbon neutral company who provide both company car and salary sacrifice car schemes to UK organisations in both the public and private sector.
Role Essentials:
- Experience in Account Management/Development
- Experience at engaging, holding & building relationships at multiple levels
- Professional and credible as the role will require senior stakeholder management both internally and externally.
- Strong presentation skills both face to face and remotely Video conferencing etc.
- Diplomacy & Empathy
Key Responsibilities:
- Account Management of Public & Private Sector organisations In the main these will be in segment 3 of our customer scoring matrix. Eligible employer base of 500-1500 ee s in the main.
- Identify and manage opportunities within existing customers to drive marketing visibility, process improvements and order take.
- To ensure customers Aged Debt is continually monitored alongside the Finance Team
- Engaging with customers within HR, Finance and Marketing depts.
- Work proactively in partnership with the Marketing team to ensure each of our customer have a robust communications plan.
- Work collaboratively & pro-actively with their UK Strategy & Commercial Partnership Manager to ensure strong growth with company EBP s (Employee Benefits Providers)
- Work closely with the Business Development and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer.
- Working with all levels and areas of the business but predominately with Marketing, Customer Service, Implementation and the Sales Team
- To achieve and exceed (where possible) the set budgeted targets
- Issue management and resolution
- Propose advisory changes of scheme structure to the customer where necessary and then see those changes through to completion
- Management of Scheme Awareness Plans for all allocated customers
Personal Specification:
- Established history or rapport building and relationship
- Personal presence and credibility; demonstrating enthusiasm and self-motivation
- Experience in developing and managing relationships
- A good level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint and online systems
- Excellent communication skills; commercially and financially astute
- Ability to work to tight deadlines and demanding targets
- A basic knowledge of the UK benefits industry
- Proficient knowledge of current UK Tax and NI rules and legislation
- Full UK driving licence
Key Skills:
- Highly motivated and enthusiastic
- Honest
- Acts with integrity
- Holds a can do attitude
- Strong relationship skills
- Problem solving skills
- Calm and professional
- Intelligent manner
- Works well under pressure
Benefits
- 25 days holiday for full time and increases with length of service up to max of 28 days
- Holiday purchases of up to an extra 5 days
- Discretionary bonus schemes (doesn t apply to commission based roles)
- Death in service 4 x annual salary
- Free eye tests every 12 months
- Gym discounts
- Refer a friend scheme up to 1000
- Vectis card amazing offers and discounts on shopping, eating out and much more.
- Free bus service from Watford train station to Croxley Park
- Daily fresh food baskets
- Happy days Quiz nights, Pizza in the park, Pancakes on pancake day
- Christmas party
- Annual Away Day in the summer
- Private Medical Insurance through Vitality Health Care (after probationary)
- Access to the Cyclescheme a Cycle to Work scheme (after probationary)
- Access to Perkbox (after probationary)
- Salary Sacrifice Car Scheme (after probationary) (doesn t apply to roles that include company cars)
- FULLY REMOTE - CAN BE BASED ANYWHERE IN UK- field visits to customers and occasional office visits for events and training.