Project Manager
Mar 14, 2025
We re Hiring a Project Manager
Location: Hybrid, UK-based (+ Travel to Southampton HQ and client's locations)
At Alliants, we're on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create future-proof customer experiences.
Are you passionate about creating meaningful customer experiences and helping organisations deliver on their brand promises?
Join us as a Project Manager in our growing Services team!
The role:
The Project Manager will be responsible for driving and overseeing the delivery of projects to ensure that the objectives are clearly defined and achieved within the agreed time, cost and quality constraints.
By having a key role in project governance and working with stakeholders, we expect the Project Manager to ensure the agreed project outputs are delivered to enable benefits to be realised, managing multiple concurrent project teams at any time.
The role requires you to be involved in shaping new opportunities as part of the pre-sales process, to have the proactivity and the experience to work with the Development Manager, Solution Architects and other relevant subject matter experts, to ensure the right inputs, boundaries and requirements are used in their estimates and will be a constructive challenger in validating them.
Some key areas you ll be working on:
- End to end responsibility for the set up, delivery and close out of projects, across resourcing, timelines and budgets.
- Coordinating deliverables and dependencies with internal and external stakeholders.
- Working with stakeholders, business sponsors and senior stakeholders to implement development projects, platforms and systems to contracted deadlines.
- Working with external project partners, providers and vendors in a collaborative and proactive manner.
- Managing resources and plans to ensure high quality, on time, on budget, delivery.
- Proactive resource management and team succession planning to balance customer delivery needs alongside the need to allow our technical resources to grow and have a diverse workload.
- Maintain a detailed understanding of existing and new applications within the client ecosystem, that Alliants is accountable for through our SOWs. Leverage this knowledge to consult with the customer to scope, plan and manage optimised project delivery in alignment with an agreed product roadmap and mutually agreed timelines
- Managing the creation and sign off of proposals and SOWs related to the client ecosystem
Important to have:
- 2+ years experience working as a PMO Analyst or delivering small projects and enhancements as part of a wider programme with PM oversight
- Adaptable to different customer cultures and environments, but ultimately able to work in a fast paced environment with multiple customer engagements/ discussions underway at any given time
- Experience of using structured project management methodologies and running projects in a technology environment
- Experience of the entire software application product development lifecycle. This includes proposal and SOW creation, ideation and discovery, to defined deliverables and the development process with front and back end developers
- Clear and prompt communications with customers to ensure continual alignment and awareness to project delivery momentum
- Strong emphasis on listening and understanding perspectives to allow a balanced position to be formed and communicated to people at all levels, internally and externally
- Excellent stakeholder management and organisational skills
- Ability to chair, facilitate and lead meetings, workshops and structured to achieve project requirements
- Proven delivery of business change solutions to time, budget, and quality
- Able to structure and lead customer meetings, governance forums and workshops, communicating across stakeholders at levels from most junior to c-suite
- Able to clearly document outputs of all discussions and meetings to ensure actions, commitments and expectations can be understood and shared both by the customer and internal teams who need to support success
- Ability to engage and build relationships with customers, partners, suppliers and team members
- Able to position tangible and intangible business cases for investment in our services for our customers
- Understands the commercial levers to pull to build a profitable business and manage teams and project commercials to enable that
Nice to have:
- Exposure working with multidisciplinary teams, from pre-sales, through discovery and development
- Experience with Salesforce
- Experience with Project Management tools
- Good understanding of the importance of Information Security & Data Protection, adopting this knowledge during project implementation
- Awareness of the software development QA process and ideally some hands-on experience of scoping and conducting this
Who are Alliants and what do we do?
The Alliants Way is caring about building thoughtful customer experiences with simplicity. For our people to do that, we know we all work better in an autonomous, collaborative, diverse and equitable space, where we strive for balance that naturally drives innovation.
Alliants, established in 2009, is dedicated to producing customer engagement technologies and services that pave the way for a more human, sustainable, and promising future for hospitality.
At Alliants, we are all in for our people and our industry.
What s in it for you?
By joining Alliants, you become part of a team that values inclusion, transparency, learning and development.
Our commitment is to support you in becoming the best version of yourself, fostering your personal and professional growth. We offer you:
A competitive salary
Up to 10% annual bonus
Remote & flexible working
25 days holiday + public holidays
Digital Nomad: travel abroad while working for 30 days a year
Generous level of stock options
Private healthcare
Life Insurance
Monthly takeaway allowance
Pension with matched employer contribution
Customised onboarding kit
1,500 training and development budget each year
We plant a Great British Oak tree to celebrate you joining the team - as Alliants grows, so do our forests
Alliants celebrates diversity and is committed to creating an inclusive environment for all employees.
