Team Head Wholesale Business Operations
Mar 14, 2025
Castore exists for one single reason to make athletes better Our ethos is built upon the philosophy of BETTER NEVER STOPS an ideal deeply infused in our DNA and something we strive to live every single day We utilise advanced engineering and unique technical fabrics to create the highest quality sportswear in the world for athletes who demand the very best Designed with a passion for innovation with specialist features to help to optimise athletic performance in all conditions
The founders vision is to build Castore into a brand respected across the globe for a deep and unrelenting commitment to engineering the highest quality sportswear in the world with no stone left unturned in its search for innovation and performance enhancement
The sportswear market has been dominated by a small clique of massmarket brands and the vision is for Castore to be a premium alternative to these the natural brand of choice for discerning athletes who demand the very best
The Role
An exciting role has been made available for a proven Team Head to join our team to manage and develop our Wholesale Business Operations team
As Castore continues to develop our product range in line with some of the worlds leading athletes you will be responsible for supporting our growing business by enhancing operational excellence through standardisation of processes planning analysis and tools
As a key member of the Wholesale Team you will assume the lead operational role in our relationship with our customers whilst also leading cross functional work with internal colleagues across our Category Management Finance IT & Operations teams helping drive the customer needs that will help us deliver against our ambitious growth plan
Responsibilities
GTM Process Improvement ensure continuous improvement in GTM processes and tools in conjunction with Category Management Team
Training and Technology for the Sales Force work with IT team to implement new technologies and tools for the team Organise and execute training and support for new technologies
Strategic Planning & Dedicated Strategic Account Analysis facilitation of strategic planning & delivering excellence in terms of all commercial analysis required by each strategic account Responsible for identifying sales opportunities with the account management team using sell thru and orderbook data to make good quality proposals
SLT and Sales Team Support deliver sales reporting requirements (via ERP) at key points across the financial year including preparation of presentations and data for seasonal strategic meetings and budget reporting throughout the year
Inventory Management regular analysis to manage product life cycles inventory process and capitalise on successes/address any challenges where required
Manage Wholesale Sales Support effective management of Wholesale Sales Support Deliver excellence in customer service remaining competitive in service levels and efficiency and proactive support of managing order books
Skills & Qualities Required
Skills and Experience
Minimum years experience in a customer facing operational role for a forward order driven business
Experience of managing and improving complex business process across internal functions retail partners brand partners global distributors and agents
Ability to work cross functionally liaising with peers across the business to drive efficiency and commercial gain
Ability to engage SLT support to ensure improvement in all operational areas
A passion for Sports with an understanding of our key categories Training Football Golf Tennis Teamwear
Working within strict deadlines and able to be adaptive to changes
Comfortable in a fastpaced and everchanging business environment
Excellent planning and organisation skills
Flexible approach and willingness to further learn & adapt in a fast pace growing business
Personal Qualities
Outstanding Computer Literacy (Microsoft suite) Excel Word Outlook Power BI Teams
Excellent presentation skills
Excellent numeric skills
Excellent interpersonal skills
Be a Team Player
Be results Driven
Share our ambitious outlook
Have a Better Never Stops Attitude
What We Offer
- Competitive salary
- Bonus scheme
- days annual leave (plus bank holidays)
- Modern city centre offices in Manchester
- An opportunity to work with global sporting partners
- Office breakout space with pool tables dart board and TVs
- A chance to build a career with a fast paced high growth brand
- Employee assistance programme
- Generous staff discount
