Credit Controller - French Speaking
Mar 15, 2025
Who are we
CloserStill Media run over 80 market-leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in the UK, Europe, USA and Asia.
Our portfolio includes some of the fastest growing, and often award-winning events including the London Vet Show, Cloud Expo Europe, Data Centre World, The Pharmacy Show, Learning Technologies, DevLearn and The Dentistry Show.
We are the envy of the events sector with over 60 major industry awards, including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!
We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.
THE ROLE:
Based in the Coventry Office, the role reports to the Credit Control Supervisor. The role will cover all aspects of credit control and billing for our shows ranging across the UK and France.
- Responsible for all debt collection, by telephone and email, on allocated shows to ensure all is collected before the show and in line with monthly targets.
- Circulate weekly debtors reports to accurately communicate debt collection status to the exhibition teams and Credit Control Supervisor.
- Hold regular update meetings with Sales and Supervisors to agree on actions and deal with queries or issues.
- Proactively Identify bad payers and propose action to ensure they pay before the event.
- Assistance in posting and allocating customer receipts to accounts
ABOUT YOU:
- Prior experience of Credit Control and Sales invoicing;
A basic understanding of how all areas of the Finance Department work and interact;
- Needs to work with a high degree of accuracy whilst still being deadline-focused.
- A clear understanding of processes with the ability to suggest updates and improvements;
- Excellent communication skills, with the ability to understand issues and communicate clearly with non-Finance staff;
- Computer literate with basic Excel skills.
- French Speaker
- Understanding of local customs and the way of working of companies based in France
Day to Day
- Assistance in posting and allocating customer receipts to accounts
- Liaise with the respective departments within the business to resolve disputed invoices and secure payment
- Provide advice and solutions on billing queries to customers and to the business
- Complete all relevant AR & Billing administration on shows under your control, including management of actions required on all supporting systems to enable accurate reporting and billing to customers
- Respond promptly and completely to both client and internal enquiries
- Provide ad-hoc reporting as required
- Control of insurance process against own show/s
- Raise refund requests in accordance with processes
- Manage show amendments administration to enable accurate billing and corrections
- Other duties as delegated by the manager and supervisor in the team
- Support administration on additional processes managed within the team, including but not exclusive to insurance coverage and legal action
- Assist in contractual paperwork administration, ensuring wording is in line with group in French language translation
- Attending events and shows where required and as allocated under your debt control
CloserStill Media reserves the right to request a DBS or credit check should the role require it.
DIVERSITY AND INCLUSION:
CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.
