Customer Service Specialist - GREEK

Mar 15, 2025
Chester
4
CK Group
£0 - £17
Pharmaceuticals
The Role
CK Group are recruiting for a Customer Service Specialist - Greek speaking, to join a global pharmaceutical company, based in Chester on a contract basis for 12 months.


This is a multilingual role. Applicants must speak English and Greek fluently.


Salary:

17.00 per hour.


Customer Service Specialist Role:
  • Receive orders and enter them in SAP system after performing validations on order.
  • Inform customers in case of quality issues related to product, recalls, or put on hold situations.
  • Handle backorders and returns for customers: entering into system, obtaining approvals where necessary, informing customer of decisions, and clearing logs.
  • Monitor all open orders until completion and address exceptions.
  • Receive and answer customer contacts through phone, e-mail and fax and record in call tracking tool.

Your Background:
  • Be fluent in English and Greek.
  • Previous working experience in a customer service role, dealing with emails and calls.
  • Ability to use SAP (SD module) and other customer service applications.


Company:

Our client is the global leader in enabling pharma, biotech, and consumer health partners to optimize product development, launch, and full life-cycle supply for patients around the world. They have the goal of putting patients first and to help people around the world live better and healthier lives.


Location:

This role is based at our clients site in Chester. Hybrid working will be allowed 50% onsite / 50% remote.


Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference 107167 in all correspondence.


Please note:

This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.