Town and City - Office Administrator Apprentice







Job Title: Office Admin Assistant Apprentice
Main Purpose of Job:
Providing Administration support to the various Teams within TCML.
Relationships:
Responsible to: TCML Directors and Associate Directors
Liaison with: All TCML Staff, Contractors and Leaseholders
Duties to include:
Update the TCML portal with letters and notices
Update and deal with leaseholder requests on the TCML portal
Maintain supplier contracts, diarise and arrange renewal as directed
Ensure contractor information including insurance is maintained and monitored and kept up to date
Raise works orders for distribution to contractors
Liaison with contractors regarding maintenance issues
Maintain and keep updated property spreadsheets and the master spreadsheet and take action as directed.
Collate and scan invoices for Property Managers and Directors approval
Daily use of computer systems
Respond to leaseholder queries by letter, email and telephone inline with TCML procedures
Any other tasks as required
This is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation and the overall business objectives of the organisation.
Desired skills Good telephone manner Confidence dealing with a variety of people on many levels Exceptional customer service skills A great team player, and a confident solo worker Ability to multi-task A pro-active approach to self-development Personal qualities Confident Professional outlook Reliable Enthusiastic Chatty and bubbly Desired qualifications 3 GCSEs or equivalent at grade 7-4 / A-C in Maths and English