Residential Lettings Assistant

Residential Lettings Assistant (No Weekends!)

Monday to Friday 9am 5pm

HYBRID role or OFFICE based, your choice

Come join our team!

Salary: Experienced can be up to 25,000 27,000k

Trainee Level 20,000 & negotiable

Free Parking

Pension Scheme

Lots of additional benefits that we ll run through on application

We are looking for an additional team member in the role of a Lettings Assistant. Based in our Bury office, as a key member of our team you will be responsible for the following:

• Providing an excellent standard of customer service and building relationships with landlords and tenants via the telephone, online and via email
  
• Managing routine maintenance issues
  
• Acting as liaison between landlords, tenants and contractors
  
• Arranging appropriate quotations, ensuring landlords approval is received
  
• Ensuring regular mid-term visits are arranged
  
• Submitting maintenance reports to landlords and following up any identified issues
  
• Negotiate end of tenancy deposit releases
  
• Ensure safety compliance and housing legislation is adhered to at all times
  
• Issuing end of tenancy notices under landlord instructions
  
• Arranging and executing tenancy renewals
  
• Managing tenant arrears when necessary
  
• Uploading invoices to the in-house system
  
• Actively marketing the rental services to grow the lettings portfolio
  
• Other tasks depending on the business need
  

This is very much a role that blends administration along with fantastic customer service.

If you are a great administrator with good customer service skills then wed love to hear from you, or, if you are currently working in property, that is awesome!!