Regional Lettings Customer Success Manager
Apr 29, 2025
Were recruiting on behalf of a booming business in the UK who operate within the property and investment industry. Your role will be split between visiting sites across the Manchester/Sheffield/Wigan regions, and spending a couple of days in the office (Stockport region).
They are seeking a relationship driven individual to join their Customer Success/Business Development team and be responsible for building partnerships with existing clients, managing accounts, maximising revenue and future business opportunities. There is also an element of new business, so someone who is hungry and enjoys generating new partnerships will be perfect for this role.
The role is incredibly varied, but some of your key duties will be:
- Delivering a high level of service to existing, and prospective clients by handling incoming enquiries, proposals and face to face meetings.
- Travelling to customer premises to conduct regular meetings
- Discussing potential new opportunities with clients, showing properties, fact finding and generally being curious about their businesses and requirements.
- Retaining customers and maximising revenue by selling additional services or products.
- Driving new sales opportunities.
- Maintaining accurate customer records, generating reports, working towards targets and KPIs
- Travelling across the North West region
Requirements
Skills and Experience:
- Previous lettings experience with a commercial mindset
- A strong negotiator who can make fact based decisions for the good of the business
- A track record of managing performance by hitting targets, forecasting future sales and generate new business;
- A track record of managing customer relationships;
- An understanding of property is desirable, either commercial or residential;
- A UK Driving Licence is essential; and
- Proficient with MS Office, namely MS Outlook, Word and Excel.
Benefits
- Full time role Monday to Friday 9am-6pm;
- Competitive salary up to 30k with discretionary performance linked bonus and monthly financial incentives.
- A company car will be provided
- Pension, healthcare, and life assurance.
Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.
Experience You'll need to have demonstrable experience of working in a B2B sales role previously Must be an excellent communicator Hungry to close new business and earn bonuses Eager to expand your knowledge and work as part of a successful team Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role.
