Customer Service Coordinator

Our client who specialises in wholesale food services are seeking a Customer Service Co-ordinator to join their growing team based in Your primary focus will be to deliver professional customer support to all clients over the telephone and via

Salary of 22,000 - 23,000 per annum

Onsite parking

Birthdays off

Modern, busy & motivated team

Fully office based role

Monday to Friday 9am 5pm

Key responsibilities will include:

• Providing excellent customer service to clients, buyers and third parties
  
• Responsible for handling front line telephone calls and email enquiries
  
• Be a dedicated contact and manage relationships with customers, both internal and external
  
• Process a new customer applications ensuring that all personal details are accurate
  
• Resolving any complaints or queries in a timely manner
  

What they are looking for:

• Proven experience in a customer support role is essential
  
• Strong numeracy and literacy skills, proficient in Microsoft Word and Excel
  
• Excellent organisational skills, high attention to detail
  
• Ability to manage relationships with customers supporting with complaints or queries
  
• Professional and clear communicator, confident telephone manner
  
• Good data processing skills and able to work to tight
  

Our client can offer a great place to work with a fun and friendly

Apply now or contact Tess at square Peg Associates on 0161 464