Servicenow Architect
Apr 29, 2025
Preferred Requirements
• ServiceNow System Administrator Certification
• ServiceNow Implementation Specialist Certification
• ServiceNow Solution architect.
• Experience working with ServiceNow domains
• Experience working in CSDM / ITSM / ITOM
Primary Responsibilities include:
• Work very closely with ITMS Process Architect Customer personnel Business Analyst IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.
• Create technical architecture design and user guide documentation
• Gather requirements design develop and maintain application integration with any thirdparty applications
• Provides external clientfacing consulting services within a technologyfocused practice (e.g. Data/Database Security Network Product and Technical Architecture).
• Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.
• Communicates in formal presentation settings including proposal orals client workshops and regional internal events; develops proposal sect ions methodology work products and formal written deliverables covering area(s) of expertise.
• Design develop and maintain custom code for all ServiceNow modules
• Demonstrated knowledge of core ITIL processes (CMDB Incident Problem and Change)
• Hands on experience on modules like ITSM ITOM ITBM Service Portal and Scoped applications
• Supporting the iterative configuration of the HRSD application engage stakeholders to conduct reviews through joint design sessions
• Experience with Agile/SCRUM project management methodologies
• Experience with AJAX Jelly or PERL scripting
• Strong process management & project management skills
