Bridging Case Manager
Mar 13, 2025
Skills
Project Portfolio Management • Motivational Interviewing • HIPAA • Computer Skills • Intake Experience • Lean Six Sigma • Conflict Resolution Strategies • Case Management • Team Management • Program Development • Social Work • Addiction Counseling
The Role
Project Portfolio Management • Motivational Interviewing • HIPAA • Computer Skills • Intake Experience • Lean Six Sigma • Conflict Resolution Strategies • Case Management • Team Management • Program Development • Social Work • Addiction Counseling
This is a remote position.
Bridging Case Manager
Fully Remote (Must be based in the UK)
Are you an experienced Bridging Case Manager Ready to use nextgen technology to process applications more quickly and efficiently
We have an exciting opportunity with one of our exclusive clients.
Role Overview:
As a Bridging Case Manager you ll play a crucial role in packaging the right products for a continuous stream of customers.
Your key responsibilities will include:
- Fully verifying each case at the Pack In stage to meet lender requirements for the recommended product.
- Producing a comprehensive list of case requirements for the client s adviser to communicate to the client.
- Ensuring each case requirement is clearly understood by the client s adviser.
- Managing all client correspondence from the Pack In stage and processing any received documentation.
- Maintaining and organizing your client case list and daily workflow meticulously.
- Delivering a consistent conversion rate from Pack In to Funded .
- Working closely with Bridging Advisers to keep them informed of each case s status.
- Ensuring submitted cases meet all potential Lender Requirements and are processed within the appropriate Lender service level agreements.
Requirements
To excel in this role you ll need:
- Previous experience in the Bridging and Commercial mortgage industry preferably in case management (packaging/processing) or administration.
- Ability to manage multiple customers proactively and efficiently in a fastpaced environment.
- Dedication to providing each customer with the care attention and support they need through the often stressful process.
Benefits
You ll become part of a smart innovative and industryleading company. Benefits include:
- Marketleading salary reflecting your skills and value.
- Monthly bonus scheme.
- 21 days holiday plus Bank Holidays (with an extra day for each year of service up to 25 days plus bank holidays).
- Monthly Perkbox perks: great deals on holidays shopping cinema tickets car rental and more.
- Pension with True Potential Investor.
- BUPA health insurance.
- Regular team socials.
- Permanent workfromhome setup with all IT equipment provided.
Sound good We d love to hear from you.
To excel in this role, you ll need: Previous experience in the Bridging and Commercial mortgage industry, preferably in case management (packaging/processing) or administration. Ability to manage multiple customers proactively and efficiently in a fast-paced environment. Dedication to providing each customer with the care, attention, and support they need through the often stressful process.
