Apprentice Lettings Negotiator - Fenix Properties Ltd

Apr 29, 2025
Sunderland
Full Time
Learning Curve Group
Not Disclosed
Skills
Dhcp • Call Center Management • Electrical Designing • Academics • Audio Visual • AV
The Role
Dhcp • Call Center Management • Electrical Designing • Academics • Audio Visual • AV


Brief overview of the role

At Fenix Property we re passionate about our Apprenticeship Programme. We are looking for outgoing and motivated individuals hoping to start an exciting and rewarding career. No experience is necessary as full training is given. We are looking for intelligent individuals, with a strong passion to learn and gain a career within property lettings.

Vacancy description


This role sits within our Lettings Team a fast-paced, busy, dynamic environment which has our customers at the heart of everything we do. Really, everything. There s a consistently high turnover of property, so we need someone who enjoys the pace, the variety, and the unknown.

The Letting Team are responsible for letting out a range of properties and playing match maker between our properties and our new potential tenants. Some of the duties you will be doing includes;

  • Responding to all lettings enquiries, maintaining regular contact with applicants
  • Keeping clients regularly updated on progress of viewings and upon receipt of an offer of tenancy negotiating
  • Completing all referencing and associated paperwork
  • Carrying out necessary administrative duties as required by the business

Being target driven and sales minded is essential in this role!

This position is full-time office based. Here s a screenshot of the role:

Being confident to work off your own initiative is a no-brainer. Providing constant and high-quality communication with our tenants. You ll need to be self-motivated & self-driven. But don t worry, you ll also have the dream-team behind you supporting you every step of the way. Being a team player is a MUST in the Lettings Team.

Most of your communication with our tenants will be via email and phone calls, therefore, you need to be able to wow over the phone.

You ll need to be confident in your ability to negotiate, with patience, and an ability to understand differing viewpoints. Communication is key.



Requirements


Desired skills

  • Good telephone manner
  • Confidence dealing with a variety of people on many levels
  • Exceptional customer service skills
  • A great team player, and a confident solo worker
  • Ability to multi-task
  • A pro-active approach to self-development

Personal qualities

  • Confident
  • Professional outlook
  • Reliable
  • Enthusiastic
  • Chatty and bubbly

Desired qualifications

  • 3 GCSEs or equivalent at grade 7-4 / A-C in Maths and English


Benefits

Future prospects

Potential permanent position upon successful completion of the apprenticeship.



Desired skills Good telephone manner Confidence dealing with a variety of people on many levels Exceptional customer service skills A great team player, and a confident solo worker Ability to multi-task A pro-active approach to self-development Personal qualities Confident Professional outlook Reliable Enthusiastic Chatty and bubbly Desired qualifications 3 GCSEs or equivalent at grade 7-4 / A-C in Maths and English