Parts Advisor
Mar 14, 2025
Skills
Business Development • Sales Experience • Marketing • Inventory Control • Customer Service • Computer Skills • Dealership Experience • GM Vehicles • Management Experience • Service Writing • Sales Management • Automotive Service
The Role
Business Development • Sales Experience • Marketing • Inventory Control • Customer Service • Computer Skills • Dealership Experience • GM Vehicles • Management Experience • Service Writing • Sales Management • Automotive Service
Role: Parts Advisor (Car Dealership)
Basic Salary of Up to 23,000 (depending on experience) + OTE of between 26,000 + Benefits
Location: Nuneaton CV10 7RP
Full Time and Permanent
Hours: 45 hours per week
Our client has a turnover of approximately 250 million per annum and over 700 members of staff employed in 13 car dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit.
They offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.
They are now actively looking to recruit for a Parts Advisor for their Nuneaton dealership.
Job Purpose:
Through excellent customer service you will promote and affect sales of stock, at retail, trade and workshop counters both over the phone and face to face.
Job Duties:
- Ensures that all customers at retail, trade and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day
- Completes all administrative functions in an accurate and timely manner
- Achieves sales by prospecting, acquiring and maintaining accounts and actively promoting Parts and associated promotions to potential customers
- Answers customers questions regarding technical problems, warranties and repairs in a manner that is easily understood and avoids excessive use of technical jargon
- Communicates and logs any discrepancies of stock with the Parts Manager
- Actively supports company policy and best practice in the area of security, with particular emphasis on the protection of sensitive customer information
To apply for this role please submit your full and up to date CV to Jack at Pybus Recruitment
Requirements
About You:
- Previous experience as a Parts Advisor is required
- Exceptional verbal and written skills and excels in both telesales and customer facing roles
- Prior experience of using parts catalogues and understanding stock control is essential
- Demonstrates excellent attention to detail and accurate record-keeping
- CDK experience would be advantageous
- Collaborates with colleagues to support the achievement of increased profit and sales
- Committed to achieving excellent customer relations and ensuring that customer s expectations are met if not exceeded
- Positive friendly and professional manner, demonstrates integrity, discretion and objectivity
- Computer literate, including Microsoft Office
- A good technical understanding of motor vehicles
Benefits
Company Benefits:
- Healthcare Cash Plan
- Pension
- 24 days holiday + 8 bank holidays rising with length of service
- Discounted Gym, shopping and dining benefits
- Competitive bonus schemes
About You: Previous experience as a Parts Advisor is required Exceptional verbal and written skills and excels in both telesales and customer facing roles Prior experience of using parts catalogues and understanding stock control is essential Demonstrates excellent attention to detail and accurate record-keeping CDK experience would be advantageous Collaborates with colleagues to support the achievement of increased profit and sales Committed to achieving excellent customer relations and ensuring that customer s expectations are met if not exceeded Positive friendly and professional manner, demonstrates integrity, discretion and objectivity Computer literate, including Microsoft Office A good technical understanding of motor vehicles
